General

We collect personal information such as your name, email address, and billing details when you sign up or interact with our services. This information is used solely to provide and improve your experience, process transactions, and communicate with you. We do not share your personal information with third parties except where required by law or necessary to deliver our services (e.g., payment processors or hosting platforms).

Refunds and Disputes

All refund requests must comply with our Terms of Service. We offer refunds under specific conditions, such as non-delivery of service or technical issues we are unable to resolve. Chargebacks or disputes filed without first contacting support may result in account suspension. If you are unsatisfied with your service, please reach out to our support team before initiating a dispute.

Cancellations

You may cancel your service at any time via your account dashboard. Cancellations do not guarantee a refund unless requested within a specified refund period. Once a service is canceled, all associated data may be deleted permanently. Recurring payments must be canceled manually; failure to do so may result in additional charges.

Illegal Use

We strictly prohibit the use of our services for any illegal or malicious activities, including but not limited to: distributing malware, engaging in DDoS attacks, or hosting prohibited content. Any violation may result in immediate termination of your account without refund.